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Frequently Asked Questions (FAQ)
Shipping & Delivery
- How long does shipping take?
- USA Shipping: 7 to 12 business days.
- International Shipping: 8 to 15 business days (depending on destination).
- Order processing takes 1 to 3 business days before shipment.
- Do you offer free shipping?
- Yes! We offer Free Worldwide Shipping on all orders for a limited time.
- How can I track my package?
- Once your order is shipped, you will receive a tracking number via email to use on our Track My Order page.
Returns & Refunds
- What is your return & refund policy?
- We offer a 30-Day Buyer Protection policy. If your item arrives damaged, defective, or incorrect, you are eligible for a full refund or free replacement within 30 days of delivery.
- What is not covered by the refund policy?
- Returns are not accepted for a simple change of mind, selection of incorrect sizes/colors, or damage caused by misuse.
- Can I cancel my order?
- Yes, orders can be canceled free of charge within 12 hours of purchase before processing begins.
- How do I report an issue or start a claim?
- Email us at support@pricecrushstore.com with your order number and clear photos/videos of the issue.
Payments & Security
- What payment methods do you accept?
- We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
- Is my payment information secure?
- Yes, 100%. Our store uses SSL encryption technology to ensure all your personal data remains safe and secure.